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Live · Mission Critical Comms

Every second counts. So does every channel.

HatzalaConnect is the end-to-end PTT radio, dispatch portal, and electronic PCR platform purpose-built for Hatzala ambulance emergency services. One stack, from the first call to the signed report.

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<150ms
PTT latency
99.99%
Network uptime
24/7
On-call support
Hatzala responder with PTT radio at night
Incoming · Unit 14
Code 3 · Chest pain · 0.4 mi
1,200+
Active responders
48
Regional chapters
3.2M
PTT transmissions/mo
180k
PCRs filed
The Platform

One system, from tone-out to handoff.

Sub-second PTT

Cellular & Wi-Fi push-to-talk with priority preemption for life-threatening calls.

Dispatch Portal

Unified incident board, live unit map, and one-tap channel routing for operators.

Electronic PCR

Structured patient care reports synced from the field directly to receiving hospitals.

Live GPS Tracking

Continuous fleet positioning, ETAs, and nearest-available-unit auto-suggestions.

HIPAA-Grade Security

End-to-end encrypted comms and audit-logged PHI access across every endpoint.

Built for Outages

LTE failover, offline PCR capture, and mesh fallback when networks degrade.

HatzalaConnect dispatch operations center
Dispatch Portal

Command the floor.
Track every unit.

A purpose-built operator workstation. Triage incoming calls, assign the closest crew with one click, and broadcast to any channel without leaving the incident.

  • Live map with vehicle status, crew composition & ETA
  • CAD-style incident timeline with full audit trail
  • Multi-channel monitor with intelligent voice-to-text
  • Hospital pre-alerts pushed automatically from PCR
PCR Application

Document care in the moment.

A rugged-ready iOS & Android app for crews. Structured vitals, NEMSIS-aligned narratives, e-signatures, and offline-first capture that syncs the second connectivity returns.

Voice-to-text vitals
Hands-free entry while treating.
NEMSIS 3.5
Compliant exports for state registries.
Hospital handoff
PCR delivered before arrival.
Offline mode
Capture without connectivity.
Paramedic using HatzalaConnect PCR app in an ambulance
Built For The Field

Engineered for the realities of volunteer EMS.

Sabbath-Aware

Halacha-compliant operating modes and pre-configured emergency overrides for observant responders.

Multilingual

Hebrew, English, Yiddish & Spanish interfaces — switch per-user, per-device.

Interoperable

Bridges to P25, DMR, TETRA, and 911 CAD systems so you talk to anyone, anywhere.

Bring HatzalaConnect to your chapter.

See a live demo with your dispatch workflow, your channel plan, and your receiving hospitals. Onboarding in under 30 days.